Tuesday, 30 of September of 2014

How to Overcome Common Video Conferencing Fears

A recent study conducted by Forrester Research, found that 72% of workers don’t have and don’t want desktop video conferencing.  With all the benefits video conferencing provides to businesses, 72% is a bit concerning.  From a business standpoint web-based conferencing technologies increase remote collaboration and overall productivity, while at the same time reducing business travel costs, but their employees don’t view the benefits the same way.

Here are some typical concerns workers have expressed about their hesitancy to use video conferencing and arguments to make them think different:

Unable to multitask while on a video conference – Video conferencing is a tool for supplementing face-to-face meetings and reducing business travel. Workers concerned with not being able to multitask while engaged in an online meeting are forgetting proper meeting etiquette.  Face-to-face meetings are typically void of common distractions such as reading email, taking phone calls and chatting on IM.  When participating in a video conference the same rules should apply – focus should be on the actual meeting and the participants and not on other tasks.

Concern with privacy – The great thing about the 21st century is all the technological advancements which have provided workers with a more comfortable work/life balance.  An online collaboration tool such as video conferencing gives organizations the opportunity to allow employees a more flexible work-from-home schedule.  That being said, many workers are hesitant to use video conferencing for fear of privacy.  Concerns of meeting participants being able to see their messy homes and offices, or even worse being able to see confidential information which may be lying around the office seem to be a factor holding them back.  In a video conference the focus should be on the worker, not their work environment.  Prior to any online meeting, it is important to test out the webcam; during this time workers should view the video feed removing anything private which may be directly seen.

Uncomfortable being seen on camera – The thought of being on camera can be a frightening idea for many workers.  Truth be told, it is really no different than sitting across the desk or in the same boardroom as those you are meeting with.  Treating a video conference in that fashion will help ease the minds of those fearful to participate.

Even though many workers are hesitant to use video conferencing technology, it is something they need to become comfortable using.  With more and more companies cutting budgets, businesses are looking to technologies such as video conferencing to help them reduce spending and increase productivity. As a result, video conferencing is going to become more popular and more commonly used in the every day life of employees in the business world.

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