Friday, 31 of October of 2014

Six Reasons Why Web Conferencing Will Eventually Replace the Telephone

By 2015 the browser-based web conferencing market is expected to be a $2.85 billion dollar industry. Researchers feel this is due to organizations looking to elevate company productivity, as well as provide a working environment that thrives off of innovation and real-time communications.

Many organizations are opting to pass over solutions which require proprietary software or special equipment and choosing to go with a more user-friendly browser-based web conferencing solution. Here are a few reasons why:

  1. Compatibility reaches across multiple platforms and internet browsers – The age old question of “Are you a MAC or a PC?” is no longer relevant here. Most browser-based web conferencing solutions will work on PC, MAC and Linux computing platforms. This is also true for internet browsers. It doesn’t matter if users are on Internet Explorer, Firefox, Chrome or Safari, they will all be able to get into a meeting.
  2. No downloads for participants to enter into a meeting – Although there is usually a small download required for meeting hosts to show their desktop, there are no downloads or installations required for guest participants to attend and be active in a meeting. Participating in a conference is as easy as going online to view a website. This means more attendees can get into browser-based web
    conferencing meetings, even if they are not allowed to download any software onto their local machine (for security or any other reason).
  3. Promotes synergy across multiple locations – By providing attendees with a meeting url and password, the door is open to widespread participation regardless of location.  Teams and individuals can be located anywhere in the world and still unite and collaborate on projects.
  4. Firewalls are not an issue – Many web and browser based systems are not affected by firewalls and there is no special IT support needed to get participants into a meeting. With little or no technical obstacles, larger numbers of participants will be able to attend meetings.
  5. No bulky hardware required – There is no proprietary hardware required to conduct a meeting. With an inexpensive web or digital camera and a headset, participants can be seen and heard in meetings.
  6. Less maintenance required – With many software based conferencing systems, companies have a specific technician devoted to the upkeep and maintenance of that product. Every time a software update is required, the technician must take the time to install and test the
    update. Browser-based systems typically update themselves, so when users login to a meeting, they are automatically getting their vendor’s most recent solution to their web conferencing needs.

As browser-based web conferencing technology advances, it will only become more user-friendly and allow us all to be more productive, making it more sought after by organizations worldwide.  Who knows, maybe web conferencing really will replace the telephone, what do you think?

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